Coaching Agreement & Terms and Conditions

Hello and welcome to the coaching partnership! The success of your coaching journey will depend on what you put in (with my help to guide and support you all the way). As such, please take a moment to understand this agreement so that you can be clear on what you need to put in, in order to get the most from your coaching.

Please feel welcome to contact me directly to discuss further.

COACHING AGREEMENT

The booking(s):

  • You are engaging with me, Bianca Havukainen, for an initial 1.5 hour holistic life coaching & introductory session. This agreement will stand for the initial session, as well as any subsequent or ongoing coaching sessions or packages thereafter.

  • The session(s) will run in-person or online over Zoom (depending on the appointment type selected), with additional communication as relevant via email/phone/SMS.

  • Either of us may end the coaching relationship at any time in writing via email.

  • Payment is required at the time of booking before coaching commences.

 

Roles and responsibilities:

  • The role of a holistic life coach is to act as a supportive guide during the coaching process. The results that will stem from each session will depend entirely on your responsibility as the client of:

    • Making decisions

    • Taking action on our agreed steps forward to create the changes you desire

    • Taking responsibility for integrating your decisions and choices

    • Being honest, open and ready for change

    • Communicating your needs and wants

Expectations:

  • This is intended to be a safe, empowering and positive space for both of us.

  • Coaching sessions are 100% judgement-free and confidential.

  • In order to get the results and enhance the coaching relationship, please communicate honestly, be open to feedback and assistance and commit to creating the time and energy to participate fully in the program.

  • If at any time you have a concern about the coaching experience, it is your responsibility to raise it with me in a timely manner. As your coach, I require healthy communication in order to provide you with an appropriate outcome, and to ensure your wellbeing is well supported throughout our work together.

  • As with any work that can involve deep inner reflection, coaching may at times bring up uncomfortable feelings or memories. Know that you are in charge of your own wellbeing and safety, so please be open with me if something difficult is arising for you so that I can support you and go gently.

  • Please arrive to your appointment on time to ensure you receive the full length of your booking, as my schedule may not be able to accommodate a later finish; please text me if you are running late.

  • Please give a minimum of 24 hrs notice if you need to cancel or reschedule our session by phoning, texting or emailing me. If you miss a session or reschedule without 24 hrs notice, I will need to charge you 25% of the full session fee.

 

DISCLAIMER

Please take a moment to read and understand the service disclaimer: https://www.consciouswellness.com.au/disclaimer

This also contains the links to the Privacy Policy. Please let me know if you would like me to email you a copy of any of these documents.

 

CONSENT & WAIVER  

Client declaration:

I acknowledge that I am voluntarily participating in, and consent to, Holistic Life Coaching services provided by Bianca Havukainen (Conscious Wellness with Bianca), and I acknowledge that I am doing so at my own risk. I understand that as part of the service, Bianca may draw from and blend in other services, as relevant, in accordance with her training, education, and experience.

I agree that Bianca Havukainen is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided.  I hereby waive, release, discharge and hold Bianca Havukainen harmless from any and all liability for any and all injuries, including damages or claims relating to or resulting from my receipt of the services, now or in the future, foreseen or unforeseen.

If this service was referred by an external practitioner: I consent for my records, notes, and information to be shared with my referring practitioner.

By proceeding to book the appointment and participate in the coaching session(s), I acknowledge that I have read, fully understand, and agree with the above statements; and I agree that I have read and accept the terms outlined in the Disclaimer (Version 01.01.2021).

 

Thank you for taking the time to understand the agreement and the terms & conditions. I look forward to working with you and supporting transformation in your life!